Delivery and shiping policy

Delivery Location

Items offered on our website are only available for delivery to addresses in Europe.We DO NOT accept orders from international customers.

Delivery time

An estimated delivery time will be provided to you once your order is placed but the standard delivery time is from 21 - 30 days and is shippend by ground transporation.Delivery times are estimates and commence from the day and time of ordering .Delivery times are to be used as a guide ,delivery location and the items ordered could make the delivery time longer .

Unless there are exceptional circumstances ,we make every effort to fulfill your order the same day from the day you place your order .Product may also be delivered in separate shipments ,which is rare but possible.Business day mean Monday to Friday ,except holidays .


The Shipping Service is provided by third party carrier company.

Delivery Instructions

If you have any questions or delivery instructions,please don't hesitate to contact us via email and let us know .

Delivery costs

Our flat delivery fee is €14.99 in addition to your order


Need more info?

If your experience any kind of trouble /difficulities while registering /logging in to your account ,or making a purache ,please do not hesitate to contact us anytime.


Eirestore Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at:


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:



To return your product, you should mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.